Training & Support
Buying software is easy. Learning it is not.
Ours teaches itself inside the app, one short lesson at a time. When a lesson isn't enough, a real person answers.
Beyond the basics
How you learn it, and who answers.
Every system has a help page and a support inbox. Here is what ours adds.
Taught inside the app
The help is a course, not a search box.
Short courses on the work you do every day, taught where you do it. Each lesson says what you'll be able to do after it and how long it takes.
Lessons have practice questions that aren't scored, and your place is kept as you go. Continue takes you straight back to the lesson.
Progress that adds up
One score, and it can't disagree with itself.
How much of your training you've finished is worked out, never ticked off: the lessons you've finished at their current version, out of the lessons published for your profession.
The same figure shows up on the Learning Center, your course, My Training and What's New. When we change a feature and republish its lesson, the lesson opens again for you.
A real person, first time
Sorted before anyone reads it.
A few short questions route your message to the right person, and your page, browser, practice and the time come with it. We reply within one business day.
Everything you've asked us is on your tickets, with what we said and what happens next. And System Status is checked fresh each time you open it, never guessed.
The life of one question
From "how do I…" to done.
Follow one question from the lesson that should answer it to the person who does.
Knowledge Base › Learning Center
Start where the answers are.
Every course for your profession, on one wall, with where you are in each. Resume sits at the top.
Knowledge Base › A Course
Open the course that covers it.
What it covers, the lessons in order and how far you've got. Lessons are taken in order, and a locked one says why.
Knowledge Base › The Course Player
Learn it in one short lesson.
The lesson, a practice question to check you've got it, and your place saved as you go.
Support & Feedback › Contact Support
Still stuck? Ask a person.
Pick "Using the app". A couple of short questions sort it, and the page you were on comes with it.
Support & Feedback › My Tickets
The answer comes back to one place.
Received, looked at, a question from us, your reply, our answer, sorted. You can reply right on the ticket.
Knowledge Base › What's New, then My Training
When the product changes, so does the lesson.
What's New tells you what changed. The lesson for that feature is republished, and My Training shows it open again until you've read the new version.
Made for nutrition
Taught for nutrition, not for everyone.
The Learning Center shows the lessons written for your profession, and your score counts only those.
Learn it on a real week
Learn it between clients, one lesson at a time.
Start a free trial and take the first course between clients, or book a demo and walk through it with someone who knows the work.
Where the help goes next.
Answers, and a way to reach us, from outside the app.
Whether it's us, and where.
Bringing your practice over from another system.
The assistant that drafts, and never signs.
The day the first courses teach.